The IVR platform can be configured to support any language. Voice prompts are recorded by the customer and can be manipulated as needed to accommodate localization of menus and applications. For the speaking of numbers, dates, etc. we have prepackaged language solutions that already include prerecorded prompts to save time and implementation effort.
Key Features:
Key Benefits:
- Allows interaction with customers in their preferred language.
- Single menu structure for applications using multiple languages.
