Shipping Information
Smaller products will be shipped with regular ground shipping (generally, FedEx, but occasionally UPS). The average transit time is between 1-7 business days (not including pre-ship time) for any destination in the continerntal
If the shipping address is a business address, delivery will be attempted only during normal business hours Monday to Friday. The item will not be left without a signature on file.
Please note that if you purchase a large order, they may be shipped via Freight (on a pallet) instead, at the discretion of the manufacturer. Freight incurs an additional shipping cost (see below).
Delivery to a business address
For ground shipments (FedEx, occassionally UPS), delivery to a business address will be carried out during normal business hours Monday to Friday only. A signature will be requested on delivery. The carrier is not required to match the signature to the name on the package.
If the product that you are purchasing is a larger item, it will be shipped via Freight. Freight shipments usually take between 1-7 business days in transit to arrive (excluding pre-ship time).
The shipping company will call you in advance to schedule a delivery appointment window. In general, you must be at home to receive the order. Please note that if you are not available for a delivery appointment or the carrier cannot contact you, the order will be held for you for several days. There may be a charge for this service. After this time, the order will be returned to the manufacturer for credit under our Return Policy.
After the product is delivered to the shipping address, it is the customer's responsibility to unload it from the back of the truck. If the item is very heavy please ensure that you have assistance to remove it from the delivery truck. For an additional fee, the carrier can use a liftgate to remove the items from the truck for you. Inside delivery across the threshold of your home may also be available at an extra charge. Some truck freight companies can provide assembly of the items for an additional fee. Please contact us before placing your order for more information on this service. Please note that deliveries cannot be made to a PO Box.
Please note that if you are not available for a delivery appointment or the carrier cannot contact you, the order will be held for you for several days, and there may be a charge for this service. After this time, the order will be returned for credit under our Return Policy.
Truck Freight - Liftgate
After the product is delivered to the shipping address, the carrier will use a liftgate (if a loading dock is unavailable) to unload it from the back of the truck. If the item is very heavy please ensure that you have assistance to bring the products inside. There will be an additional charge for this service.
Truck Freight - Inside Delivery
3-Day Express
If you select 3-Day Express delivery, your order will be delivered within three full business days (not including pre-ship time). The day of shipment is not included in this time. Please note that this does not include weekends or certain holidays. Delivery times will depend on the local delivery schedule of the carrier, and it may not be possible to make an appointment. A signature is not typically required: if the customer is not at home to accept delivery, the product will be left if it is safe to do so. If a signature is required the product will not be left at the address. Please note that deliveries cannot be made to a P.O. Box.
2-Day Air, or "Flat (Fee), 2 Day Air" for orders above $299 (can change at anytime)
If you select 2-Day Air delivery, your order will be delivered within two full business days (not including pre-ship time)*. The day of shipment is not included in this time. Please note that this does not include weekends or certain holidays. Delivery times will depend on the local delivery schedule of the carrier, and it may not be possible to make an appointment. A signature is not typically required: if the customer is not at home to accept delivery, the product will be left if it is safe to do so. If a signature is required the product will not be left at the address. Please note that deliveries cannot be made to a P.O. Box.
If you select Overnight delivery, your order will be delivered by the end of the following business day (not including pre-ship time)*. Please note that this does not include weekends or certain holidays. Delivery times will depend on the local delivery schedule of the carrier, and it may not be possible to make an appointment. A signature is not typically required: if the customer is not at home to accept delivery, the product will be left if it is safe to do so. If a signature is required the product will not be left at the address. Please note that deliveries cannot be made to a P.O. Box.
We want to offer you the lowest price possible. The price listed on the product information screen of the item you ordered is the price you will pay. Shipping is free if available at checkout, unless otherwise stated or you have requested additional services. There will be no surprises. We want to make shopping online at ABC Conferencing easy and convenient. Free shipping is only available in the continental United States.