Designed for companies with up to 50 users, the Syspine A50Plus is a feature rich,
all-in-one IP phone system that improves your company’s productivity and business
efficiency, all while saving you on-going monthly costs. Packaged in a rugged,
compact, fan-less server housing the A50Plus connects to your office LAN and
supports standard SIP IP phones, Softphone applications, standard analog lines
and SIP/VoIP lines. It is a perfect communications fit for your small business, SOHO
office, enterprise branch, or retail location.
The Syspine A50Plus brings your business real communication benefits:
1. Lower Total Cost of Ownership (TCO)
The A50Plus provides great value for your small business. Cut costs by routing calls over the Internet via SIP
trunks from your service provider.
"Future proof" design. No additional system HW, SW, or licensing to add SIP trunks or IP phones.
Built in Intelligent Operator attendant with one digit menu routing and an over 115 hour Voice Mail
system with message forward to Email.
2. Easy set up. Addition of new phones and users is a snap.
Unlike other traditional IP PBX phone systems, familiar-looking screens (GUIs) provide easy wizards with
step by step set up for installation, configuration, and changes.
Plug in to your existing LAN, click Auto Set Up in Administration and your Syspine phones appear.
Lower expense by handling Moves, Adds and Changes (MAC) for your office phone system.
3. Mobility Apps: Stay connected from almost anywhere, anytime
Place and receive customer calls while away from the office or at a remote office with ease. On the
go employees maximize productivity and are accessible….even when freed from your desk or office.
Call forwarding to cell or remote phones and Voicemail to E-mail messages give effortless mobility.
Remote Office workers stay connected. Broadband internet connects your remote IP phone /
Softphone extension to the main office system and shares the same phone lines and features.
Smartphone applications will integrate mobility with popular devices. Extend your business phone
wherever and whenever your Smartphone is active. (Next release)
4. Improve customer service, support, and sales levels.
Respond quickly to customers with clients with Agent and User Call Groups. Route calls to the right
person or department and ring all members or evenly distribute calls to improve customer
response time.
Queue calls with recorded announcements while agents “Log in/Log out” based on call loads.
Utilize 10 Party Conference Rooms “on the fly” or with managed access. Keep everyone
connected, informed, and updated…all of the time.
Manage and export system Call History Reports of incoming, outgoing,
or internal calls.
Syspine A50Plus System Specifications
System Capacity
Maximum Analog PSTN Line
Maximum VoIP Lines/SIP trunks
Maximum Extensions
Interface
Line Interface
LAN Interface
USB
Audio Port
On-box Management
Protocol and Voice
Protocols
Voice Codec
Caller ID
Main System Features
Intelligent Operator/
Attendant
Voicemail
Day Night Greeting Pool
Conference Rooms /
Conferencing
Customer Care Center Queues
(Agent Call Groups)
4 or 8 embedded
Maximum 6 VoIP services
50
1 or 2 modules with 4 or 8 total FXO ports
Loop start analog lines
RJ11 simple plug in connectors
Connection status indication on LEDs
10/100/1000 Mbps auto-sensing
1 RJ45 connector
3 USB ports for future expansion
USB 2.0/1.1 compliant
1 line out jack for external PA system
1 line in jack for MOH music source
2 ×16 characters, 5 x7 dot LCD
4 ways w/ enter button for selecting options
IP button for checking IP address
Reset button for restarting the Base Unit
Tri-color LED for monitoring system status
SIP 2.0 (RFC-3261)
RTP (Transfer Protocol)
VAD (Voice Activity Detection)
CNG (Comfortable Noise Generation)
Line echo cancellation (G.168)
Adaptive jitter buffer management
G.711 (u-law)
Bellcore/DTMF
Built – In Auto Attendant
Day and night greetings
Day, night, and programmable time mode
switchable
Single digit dialing menu options
Built-in voicemail system
Voicemail forwarding to E-mail
Voicemail forwarding to mailbox with
comments
Approximately 120 hours voicemail storage
Virtual Mailboxes
Centralized and shared greeting pool
User customizable greeting files
Maximum 10MB file size.
Backup and restore support
2ea. 10 Party Conference Rooms
Password protected participation
Hold option for hosted operation
Dynamic “on-the-fly” conference room
operation
Standard system 3 party conferencing
20 Agent Groups
Agent Log In / Log Out
3 ringing options: all ring, circular, and round
robin
Recordable periodical announcement
Call Privileges / Toll Restriction
Trunk Routing Groups
User/Call Groups
Pickup Groups
Park / Retrieve Calls
PC/Mobile Softphone
Call History Management
System Administration
Physical – A50Plus Base
Power
Dimension (L x W x H)
Locating
Environmental
Operating Temperature
Storage Temperature
Operating Humidity
Storage Humidity
Compliance
EMI Certification
PTT Regulation
Safety
Per user basis toll restriction
Dialing rules table by tiered routing types
Block list filtering
10 trunk groups
Trunk group based incoming/outgoing call
routing
Digit insertion/deletion
SIP Trunk Capable DID routing
20 user/call groups
Ringing to specific group of users w/ FWD
- Trunk group or transfer
Allow paging to specific user/call groups
Maximum 10 pickup groups
Direct station or ringing group pickup
9 shared Park zones
Easy to park call by dedicated park key
Allow dialing specified park zone to retrieve
Incoming call notification
Call History – missed/received/dialed numbers
Click to reply
Auto provisioned via administrator or
pre-configuration
Remote Discovery and Status Monitoring
System directory phone book – (To Be Added)
Administrator or phone based
System Call reports by date(s) and call type
(all, incoming, outgoing, internal)
Administrator export file access for history and
reports,
Seamless setup and administration
Syspine Phone auto discovery and provisioning
Set up wizards for ease of configuration
Automated installation
Remote access and administration
Call History Reports
System Database Backup/Restore and default.
Manual System Time & Date or Sync w/ NTP
server
Time zone support
External power adapter
Voltage: 100VAC~240VAC
Frequency: 50/60Hz
12” x 10” x 3½”
(315.84mm x 249.40mm x 91.36mm)
Desktop/Upright/Wall mounted
32
oF to 104oF (0oC to 40oC) -67
oF to 158oF (-55oC to 70oC) 90 to 95% RH at 104
oF (40oC), non-condensing 90 to 95% RH at 104
oF (40oC), non-condensing FCC part 15 class A
FCC part 68
